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unale to twain scan from a network scanner

Last post 25 Sep 2008, 10:13 PM by Glenn. 1 replies.
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  •  25 Sep 2008, 5:56 PM 15807

    unale to twain scan from a network scanner

    I have Ricoh mpc3500 and older Ricoh model ~ 2 years old network multifunction device so scanning is through network via twain driver.

    the application is used by Yardi and called capture

    works fine on xp

    trying to use on windows vista business 32bit operating system

    on one computer outline of box shows up, only has a cancel button on it.  On scanner display shows communication from this pc.

    on second computer get a message box

    illegal operation for current source manger or source state

    twain error on sub acquire images 

    works ok if I use free download utility called infranview

     

     

  •  25 Sep 2008, 10:13 PM 15810 in reply to 15807

    Re: unale to twain scan from a network scanner

    If you are using DotTwain 6.0, set Device properties ModalAcquire = false and ThreadingEnabled = true.  Your description of the dialog outline makes me think enabling threading will fix that issue.

    If you still have issues try creating a log file so we can see what's going on inside DotTwain; here are instructions:  http://www.atalasoft.com/KB/article.aspx?id=10027&cNode=3U8N3M

     


    Glenn Chittenden Jr.
    Atalasoft Development Team
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